FAQ

Question 1 - What is 'Kongfusoft Easy Media Converter'?

'Kongfusoft Easy Media Converter' can convert almost all video format, for example DivX, XviD, MOV, RM, MPEG, WMV, WMV9, AVI, DRV-MS, 3GP, DRM to iPod video format. It is also a powerful iPod movie/video converter with fast conversion speed.

Question 2 - How do I know if there are any updates to Kongfusoft Easy Media Converter?

You can visit our site to know the news.

Question 3 - Why does the software keeps asking me to BUY it even though I have already purchased it?

Sometimes when you change your computer's hardware/software, the software may not recognize that you have already paid for it. You can reactivate it after a system reformat, hardware change or to use it on another computer free of charge and in just a few seconds.

Question 4 - My trial period has expired. Can I extend it?

Unfortunately, trial periods cannot be extended. We apologize if you did not get an opportunity to fully experiment with Kongfusoft Easy Media Converter before the expiration of your trial period. At this point, you must purchase the software to continue using.

Question 5 - I am having Audio problems. What can I do?

Often, updating your sound card drivers will fix audio problems. Check with your manufacturer for the latest drivers.